Privacy Policy

Last updated: September 2026

1. Information We Collect

  • Personal Info: Name, email address, phone number, and shipping address.
  • Payment Info: Processed securely by Stripe. We never store complete credit card numbers on our servers.
  • Usage Data: Browsing behavior, device information, and IP address.
  • Cookies: Session cookies for core functionality, and analytics cookies (only if explicitly consented to).

2. How We Use Your Information

  • To process transactions and fulfill your orders for dental supplies.
  • To send order confirmations and shipping updates.
  • To improve our website, user experience, and customer service.
  • For marketing communications (only if you have explicitly opted in).

3. How We Share Your Information

  • Payment Processor: Stripe, for secure transaction processing.
  • Shipping Carriers: To deliver your orders.
  • Analytics Providers: Google Analytics and Microsoft Clarity (strictly with user consent).
  • We never sell your personal data to third parties.

4. Data Security

  • SSL/TLS encryption on all pages to protect your data in transit.
  • PCI-DSS compliant payment processing via Stripe.
  • Regular security audits and updates to our infrastructure.
  • Strict access controls limiting employee access to customer data.

5. Your Rights (UAE PDPL Compliance)

  • Right to Access: You have the right to request access to the personal data we hold about you and request correction of inaccurate data.
  • Right to Deletion ("Right to be Forgotten"): You may request the complete deletion of your personal data from our systems, subject to legal and regulatory retention requirements. We will process your request within 30 days.
  • Right to Object: You may object to the processing of your personal data for marketing purposes at any time.
  • To exercise any of the above rights, please send an email to info@dentix-aesthetic.com with the subject "Data Deletion Request".

6. Analytics & Cookies

  • We use Google Analytics 4 (GA4) and Microsoft Clarity with strict Consent Mode implementations to collect anonymized, aggregated data about how visitors use our website. Your IP address is anonymized before it is stored.
  • By default, all analytics cookies are denied. No tracking cookies are set on your device until you explicitly grant consent through our Cookie Settings (accessible from the footer).
  • You can opt out of tracking at any time by updating your preferences via the Cookie Settings link in our footer.
  • Please reference our detailed Cookie Policy for comprehensive information on how we use cookies and how you can manage your preferences.

7. Data Retention

  • Account Data: Kept while your account is active.
  • Order Data: Kept for 7 years to fulfill legal, tax, and auditing requirements in the UAE.
  • Analytics Data: Automatically anonymized and deleted after 26 months.

8. Children's Privacy

  • This site and our products are not intended for children under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

  • We may update this policy periodically to reflect changes in our practices or relevant laws. The "Last updated" date at the top indicates when the latest changes were made.

10. Contact

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